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to for properties. 1st-barcelona-apartments.co.uk provides customers
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information and booking online. 1st-barcelona-apartments.co.uk
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services.
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occur while booking your lodging. Please e-mail reservation@1st-barcelona.com if
the following problems occur:
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...What is Visit Barcelona S.L.?
Visit Barcelona S.L. is a company from Barcelona owned and managed
by Simon Pont. Our vision is quite simple: to build a one stop
shopping place for all apartment accommodations that Barcelona
has to offer from simple and inexpensive studios to large 3
bedroom apartments close to the Ramblas overlooking the city.
...How long has Visit Barcelona existed?
We have existed for 5 years; over these years we have accumulated
around 15.000 and more guests. Visit Barcelona, S.L., is one
of the first companies in Barcelona to rent out apartments.
We are registered with the Barcelona Tourist Board.
...When we can reach your office?
Our office hours are:
Monday - Friday: 10.00-20.00
Saturday - Sunday: 12.00-20.00
The office is located in the city center of Barcelona. The address
is Av. Francesc Cambo 21, 3ª . Across from the Santa Caterina
Market.
...How do I book an apartment?
You can book an apartment by sending us a request and we will call you
or write you back. Or you can make an online-booking directly on our web
page.
...How do I get my booking confirmation? As soon as we have charged
your credit card for the down payment you will receive a confirmation directly
to your private e-mail address.
...Is the Internet connection secure? Yes, we are using a Secure
Sockets Layer (SSL), which is an Internet security protocol used by Internet
browsers and Web servers to transmit sensitive information.
(You can make sure you are on an SSL by checking the URL -- the http at
the beginning of the address should have changed to https.)
...How do I pay?
In order to make a booking we need a down payment via your credit card
(Visa, Master Card or American Express. Bank transfers are also possible.
...How do I pay the balance/cash on arrival?
You will receive an e-mail 2 weeks before your arrival, from Visit Barcelona
with a link to a safe Internet-Online-payment site. You can fill in all
your credit card information and conveniently pay the remaining balance
prior to your arrival to Barcelona. In case you make a last minute booking
or you decide not to use this system: You can pay in cash to the check-in
person when you arrive.
...When do I pay the balance, cash on arrival if I don’t do it via the
Visit Barcelona Online payment site?
When you arrive to the apartment.
...What time is check-in and check-out?
15:00 check-in and 11:00 check out.
...What time can I get into the apartment when I have arrived?
You can enter the apartment anytime after 3 pm. If you arrive
earlier, you may leave your luggage in our office until you
can get into the apartment. Our office is located very centrally
at following address: Avinguda Francesc Cambo 21, 3rd floor
(location
map).
...How late can I arrive on my first day?
You can arrive 24 hours a day. However, for guests arriving to the apartment
after 6 pm until 11 pm there is an extra charge of 20 €, for guests arriving
after 10 pm there is a late fee charge of 35 € and for guests arriving
after 1 am there is a late night charge of 50 €.
...How will we get the keys when we arrive?
When you receive your confirmation via e-mail there will be telephone numbers
for you to call when you arrive in Barcelona. Our check-in person will
meet you at the apartment to let you in, give you details about the apartment
and give you the keys.
...What do I do with the keys when I will leave the apartment?
You just leave them on the table in the apartment and close the door.
...When do I need to leave the apartment on departure day?
At 11 am. If your plane is scheduled to leave late in the afternoon you
may leave your luggage in our office until it is time to leave for the
airport or train station. Our office is located very central at following
address. Avinguda Francesc Cambo 21, 3rd floor.
HOLIDAY OFFICE HOURS:
December 24th: 10:00 - 14:00
December 25th - 26th: CLOSED. No luggage facilites.
Check-in fee all day: 20 € / per check in
after 22:00 - 35 €
after 01:00 - 50 €
December 31st: 10:00 - 18:00
January 1st: CLOSED. No luggage facilites.
Check-in fee all day: 20 € / per check in
after 22:00 - 35 €
after 01:00 - 50 €
...Is breakfast included?
No, but there is no need as all apartments have a kitchen, and there are
several cafes and food shops nearby.
...Is there a lift in each apartment?
Most of our apartments have a lift; some of the places in older buildings
may not. Please have a look at our web page where you can find more information.
...Are the apartments safe?
Yes. We are always trying to choose the apartments in a very good and safe
neighborhood.
...Can I bring a pet?
Yes, if they are well educated and of a normal size.
...Is it possible to have a baby cot for my infant?
Yes, upon request, at no extra charge. Please let us know in advance so
we can arrange this extra service.
...Is there an age restriction?
No.
...Is there a safety box in the apartments?
No.
...Is there television, CD player and/or telephone in the apartments?
It depends, please have a look at the apartment web page and there you
will find all the information.
...I am going to bring my car. Where can I park it?
Some of our apartments offer parking garage for an additional 10 € per
night.. Otherwise, Barcelona has underground parking garages spread all
over town where you can park your car for a daily fee, or on the street
for free.
...How do I get from the airport to the apartment?
You can either take a taxi directly, the cost is approx. 25€. Or you can
take the Aerobus from the Airport to the Plaça Catalunya, the cost is approx.
4 €.
...What is the best way to travel in the city?
Barcelona has an excellent public communications system. There is a Metro
Stop (underground train) in every corner. The bus system is also widely
used. Furthermore, it is very inexpensive to take a taxi here in Barcelona
but many times it is faster and simpler to take the Metro. Please have
a look at www.tmb.es
...What are your cancellation policies?
Please view our cancellation
details. We strongly recommend you to get a travel insurance
before you will go on your trip.
